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VAT Exemption VAT Exemption VAT Exemption
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  VAT Exemption

VAT Exemption


VAT Exemption
Tru Ice
Tru Ice
Was: £15.49
Now: £12.99 (inc. VAT)
VAT Exemption

Most of our customers don't have to pay VAT therefore we display our prices excluding VAT, where the exemption allows. Prices for products that are not eligible for VAT relief are displayed inclusive of VAT.

To claim VAT Relief on your purchases you just need to complete the simple online form which you will automatically be prompted to complete during the ordering process. You are exempt from paying tax:

Individuals: If you are chronically sick or disabled and the products are for your personal use. You do not need a Doctors letter or other such documentation. Full details can be found at www.direct.gov.uk/.../DisabledPeople/.../DG_10028495
Charities: Where the goods are made available by the charity to a disabled person for their personal or domestic use. Full details can be found at www.hmrc.gov.uk/charities/vat/intro.htm
Buying for someone else: If you are buying this product for or on behalf of someone who is chronically sick or disabled and the product(s) is for their personal use.

Non-eligible customers: If you are not eligible for VAT relief, we are obliged to charge you the full 20% VAT on the whole of your order.

If you are in any doubt whether you qualify just call Customer Service Department - Telephone: 01782 510636 (Monday to Friday 9.00am – 17.00.

The price that is displayed on our WebPages always excludes VAT where exemptions allow. Some products are not eligible for VAT relief, where this is the case the site will display the price inclusive of VAT and this is the price that will be added at the checkout stage.

How to claim VAT Relief on your purchases

You can buy many of the products listed on our website without having to pay VAT. Those products which are eligible for VAT relief are shown on the website and in your shopping basket at a 0% VAT rate. You can claim this 0% VAT rate if you are chronically sick or have a disabling condition, and the products you are buying (or buying on someone's behalf) are to help you personally.

The government requires that you complete a VAT declaration form, and we are pleased to say that you can now do this online. You'll see the form when you are placing your order: it notes down your details and disability using our secure server. Most of the form is already filled in for you; so you need to just check it, type your name and nature of your disability.

  • If you are eligible for VAT relief and if you complete our online declaration form, you will not be charged VAT where exemptions are available.
  • If you do not complete the form, or you are not eligible for VAT relief, we are obliged to charge you the full 20% VAT on the whole of your order.

Not all of our products are eligible for VAT relief, so we are obliged to charge VAT for those products even after you complete this form.

Links

Useful Links to the HM Revenue & Customs pages about VAT exemption:

Direct Mobility Online VAT Exemption Form

You will not have to pay VAT if the following 3 conditions are applicable:

  • You declare that you (or the person for whom you are purchasing the products on behalf of) are chronically sick or disabled *
  • The products that you are purchasing are eligible to be supplied at a zero rate of VAT.
  • The products that you are purchasing are being supplied to you (or the person for whom you are purchasing the products on behalf of) for domestic or personal use only.

* You (or the person for whom you are purchasing the products on behalf of) do not have to be registered disabled, but the nature of the illness or disablement must be specified below.

For you to qualify (or the person for whom you are purchasing the products on behalf of) for VAT relief you must complete the section below.

I (Full name of the person who will use the products).................................... Of (Address)............................................................................. ....................................................Post Code: .......................... I declare that I am chronically sick or disabled because I have (please be specific): .................................................................................................. I am receiving from Direct Mobility Online products which are to be used for domestic or my personal use. I claim relief from Value Added Tax under Group 12 of Schedule 8 to the Value Added Tax Act 1994. Signature (if applying for yourself)............................................................. Signature (if applying on behalf of someone else)................................................ Date............................................. By completing this form you authorise Direct Mobility Online to hold your information on file. This data will be used for VAT accounting purposes only.

VAT Exemption
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VAT Exemption