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Tru Ice
Tru Ice
Was: £15.49
Now: £12.99 (inc. VAT)
Returns


NOTE: Your statutory rights are not affected in any way.

Certain products are non-returnable; this will be clearly indicated on your shopping basket page and also on the confirmation page.

In accordance with the Distance Selling Regulations Direct Mobility Online gives customers a 7-day "cooling off" period in which orders can be returned after the delivery date. Upon receipt of the goods, if you require to return/exchange the product(s) you will be personally responsible for return delivery incurring any delivery cost. We do recommend that you pay for a tracked/signed delivery for your protection and we can help you with recommendations of our courier partners.

If you would like to return or exchange your products please contact our Customer Service Department - Telephone: 01782 510636 (Monday to Friday 9.00am – 17.00).

Any returned product(s) must be complete, unused, in an undamaged state and returned in their original outer packaging. Direct Mobility Online reserves the right to charge for repair, replacement or repackaging of any products not returned in their original condition. This charge may include the cost of parts, materials, packaging, labour and any subsequent loss to Direct Mobility Online.

All orders that are returned will be subject to a 15% administration and handling charge unless otherwise agreed with a member of Direct Mobility Online Staff

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